Our Products

Be ready to your Salesforce Journey

Boost efficiency, automate tasks, and gain valuable insights with our cutting-edge suite of integrated tools.

Salesforce Integration

CERTWO CTI
Telephony Integration

We’ve been developing our telephony solution, fully integrated with Salesforce, for the last 5 years. Our main goal is to provide a seamless experience for our customers’ teams.

Voice & SMS

Certwo CTI enables our customers leverage Twilio in order to make and receive calls directly from their CRM, leveraging all the power of Twilio and the Salesforce platform, everything lives inside your CRM.

Whatsapp

The integration of WhatsApp messaging into the Certwo CTI enables our customers to leverage the WhatsApp channel within their Salesforce and manage all communication through Salesforce Cases following WhatsApp's communication guidelines.

Our Process

We blend Salesforce expertise with a clear process to deliver custom solutions that drive your business forward.

01.Discovery: Deep Analysis

We conduct intensive consultations to pinpoint your business needs and pain points. Thorough system and process analysis reveal areas for optimization.

02.Design: Tailored Solutions

Requirements are transformed into precise Salesforce blueprints, emphasizing usability and long-term growth.

03.Develop: Agile Implementation with CI/CD

Agile methodology guides our work, with frequent demos to ensure alignment. CI/CD pipelines automate code validation and deployment for speed and quality.

04.Test & Improve: Rigorous Assurance

Comprehensive user acceptance testing ensures seamless real-world performance. We refine solutions based on meticulous testing and your valuable feedback.

05.Delivery: Launch and Beyond

Strategic deployment minimizes downtime. Extensive training and documentation empower your team for confident Salesforce usage. Ongoing support and optimization services ensure continued success.

Data Retrieving

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Reduced Risks on Transactions

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Data Management and Analytics

Banking Details Retrieve Automation

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